FAQ - Click her for FAQ For Advisors

FAQ - When Receiving Advice

1. What about my Security & Privacy
Your telephone number will never be disclosed to other members. We from Advicetopia, connect you and the advisor.

2. Free 3 Minutes
When you sign up, you will be allowed to use AdviceTopia for free for the first three minutes. To verify your account we do require you to verify your listedtelephone number. The system will call you and ask you to confirm your telephone number. After the confirmation has been completed, you can start making calls

3. Payments: How do fund my account?
Your telephone will not be charged! The system will call you, so you do not have call charges on your telephone bill. To receive advice from our advisors, your account needs to carry sufficient balance. Currently we only allow funding of your account by Paypal at the moment. At paypal you can use all major creditcard in a safe manner.

4. How much does a call cost?
The price per call depends on the advisor you choose, as each advisor has their own rate. The price per minute is indicated per minute. Your account will charged per minute. For instance if you make a call of 1 min and 40 seconds with an advisor that costs $3 per minute, your account will be charged for 2 min * $3 is $6. Also a call of 70 seconds will be charge for two minutes.

5. Can I send email to advisors?
You can use the message system in your account to send message to advisors. Please know that contact details such as phone numbers and email addresses are not to be exchanged. Doing so and you might risk account termination.

6. Giving a rating / feedback.
After you have received your advice from the advisor, you can go into your account and click on "Leave Feedback". The calls for which you have not given feedback yet are available. Please be honest and use proper English. Rude comments will be removed and if language use is inapropreate, we consider account termination.

FAQ - When Giving Advice

1. How can I become an Advisor?
Anyone can become an advisor. If you are for instance experienced in Website development and you would like to share your expertise, then Advicetopia is the place to start. Create an advisor account and once your account is approved your listing goes live and you are able to start making money!

2. How does it work, making money with AdviceTopia.
When you create an account, you will be asked to indicate how much you want to charge per minute.
So how much do I make?
Example Case: You indicate $5 per minute, and provide 10 minutes advice.

The caller will be charged 10 x $5 is $50. Of this amount 30% is for the AdviceTopia. So you will receive 70%! Which would mean; you receive $35.00 for this call.

Did you know that ..... 30% is one of the lowest fee's in the industry, if not the lowest. Most of similar services charge 38 to 60% to the advisors, and add on top of that they add connection charges.

3. What about taxes?
Please note that as an Advisor at AdviceTopia you are not an employee of AdviceTopia nor would you be considered a contractor or subcontractor. Advisors are working independently using our communication system and payment systems. The income you earn is split with AdviceTopia on a fixed percentage basis. This means that as an advisor you are responsible for your own taxes, we do not require W9 forms and do not send out W2 forms!

4. About your Profile:
Within your account you can choose where you would like to advise on. Please note that you only select the topics where your expertise lies. Choose a maximum of five sub-categories.

You can describe what you do and why callers should choose you as an advisor. Promote yourself, but be honest and comply with our terms. Please know that contact details such as phone numbers and email addresses are not to be exchanged. Doing so and you might risk account termination.

5. Participating in Free calls
When a new user signs up, and verifies their account they can make use of a one time free three minute call. This means that when a new user calls you while using their free minutes, you will not make the regular amount of money during these first free minutes. We do pay $2 per three free minutes your provide! That is still $40 per hour. 

Then why participate? It shows that people that have verified their account and use their free call or funding their account in 70% of the times. The majority goes back to the advisor they used in their free minutes. This is an excellent way to drive new callers to you and make more money!

At the end of the free call, please do ask the caller to fund their account and to call you back for more advice!

6. Ratings
After a user has received your advice, they can go into your account and click on "Leave Feedback". The callers can leave feedback. We require callers to be honest and use proper English. Rude comments will be removed and if language use is inapropreate, we consider account termination. If you think you have received a unfair comment, please contact us, stating the call, username of caller and your username. We will then review the case.

We advise you always to ask for a good rating with good feedback at the end of a call. The ratings will boost your calls!

7. Setting your availability ON / OFF or by schedule.
As an advisor you are responsible to set your account on or off. You have two options,
- Simple manual setting: on or off. You can select this in your account.
- By schedule. If you set your availability by schedule, your will automaticaly be able to switch yourself to be available or not. This feature makes is easy to set your weekly schedule! We recommend this option!

Important: We register unattended calls. If you are set available but do not answer your phone, we register this and will flag your account. In case of multiple missed calls we terminate your account. Our advisors are looking for available advisors so please stay on top of this

8. Phone settings
No special phone settings are needed. When a caller wants to talk to you, we connect you and the caller. Please be sure to switch off your voicemail!

9. Payment
After each call your balance is updated. If you would like to withdraw money from your account you can use the withdraw option in your account. Please note that for security purposes only the money you have made with calls that you receive over seven days ago, are available for withdraw.
So if you receive a call and make money today, you can make a withdraw request in seven days from now.

The withdraw request will be processed within 3 working days (Monday thru Friday). Currently we only make payment through PayPal! No other payment options are available at the current time.

10. Requirements regarding your photo.

We promote Advisors to list a photo with their profile; this will give it more attention.  However we do require you to comply with the following restrictions in regards to the images and or photos:

- No photos containing nudity or pornographic material shall be used.
- No photos are to be used that which is unlawful, infringing, obscene, hateful, racially or ethnically objectionable or invasive of someone’s privacy.
- Advisors may not upload or use any content that infringes copyright, trademark or any other proprietary rights of any party, or material protected by intellectual property laws, right of privacy or publicity or any other applicable law.

AdviceTopia does not accept responsibility for these photos, we do reserve the right to remove at any time, without notice, a photo or image that violates our terms and conditions.